Journal IN PROCESS Issue
We had a Issue that the journal approval went to the approver and then we got the Error stating that No Approver found. After that we have cancelled the workflow and checked the Journal. Journal Approval was in Process and we were not able to modify the Journal. After that raising the SR we go the solution
Please use the follow script to be able to approve again the journal. Please note you should have the setup corrected at the time
you try to approve again the journal.
1. Backup the gl_je_batches
create table gl_je_batch_bak as select * from gl_je_batches
2. update gl_je_batches
set approval_status_code = ‘R’
where je_batch_id = 958912
and approval_status_code = ‘I’
and status = ‘U’;
Normally, in such cases you need to correct the setup to avoid the error ‘No approver found‘ and then try to restart the workflow of the journal batch by following the solution in Document 415875.1.
Then you can reassign or resubmit it for approval.
Also please review GLXJEENT Journal Approval Workflow is Stuck with Batch Approval Status “In Process” Can not Delete, Modify or Approve it ( Doc ID 161382.1 )